New Zealand Delivery
New Zealand delivery is provided by
CourierPost. We can provide you with a tracking number so that you can trace
your parcel
online or by calling 0800 COURIER (0800 268 7437).
International delivery
We use DHL for international delivery. You can trace your delivery
online or by calling DHL New
Zealand Customer Service 0800 800 020
Delivery Times
Our products are dispatched as soon as payment has been received. Shipping
time will depend your on your location. Contact us if you would like to discuss
delivery to suit your requirements. We allow 3-10 working days for New Zealand and Australia.
For International orders allow 7-14 days for deliveris.
FOR INTERNATIONAL CUSTOMERS ONLY (non-Australian deliveries)!
International customers to this site warrant, understand and agree to the following:
- Customers will be liable for any customs, duties, or tariffs for their destination country
- Customers understand that if customs impounds the goods sent from us, charges / cost of goods will not be refunded
- Customers understand that if the goods are returned to us, the customer will be charged for shipping charges (to the customer and back to us).
Shipping Rates
We use the following delivery rates:
New Zealand $9.95
Australia
$20.00
International $40.00
Our Return Policy
We will refund you on any returned item/s if for
any reason you are dissatisfied with the item/s you have
purchased from us, providing that:
- The returned item labels are still attached to the garment
- The returned item has not been worn
- The returned item has not been worn on bare skin
- The returned item has not been damaged or soiled
- The returned item has not been altered by you in anyway
- The returned item is accompanied by the original
receipt
- The item is returned to us in it's original undamaged
packaging
Postage charges when returning goods are the
responsibility of the purchaser.
* Please remember to wear a liner when trying on your
lingerie bottom or an outfit that has a panty bottom. We
trust that most people are honest and will take the time
to try on lingerie carefully.
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